Security Statement

Effective Date: September 14, 2026

Overview

CutisClinique takes reasonable administrative, technical, and organisational measures to help protect customer information and support the security of transactions carried out through this website.

This Security Statement provides general information about the measures and practices used to support website and transaction security.

While we take reasonable precautions, no website, network, or electronic transmission method can be guaranteed to be completely secure.

Security Practices

Secure Connection

Our website uses standard security technologies, including encrypted HTTPS connections, to help protect information transmitted between your browser and the website.

Encryption helps reduce the risk of unauthorised access to information transmitted during activities such as browsing, account access, and checkout.

Payment Processing

Payments are processed through authorised third-party payment service providers.

These providers process payment information in accordance with their own security standards, privacy policies, and applicable legal or regulatory requirements.

CutisClinique does not control the internal security systems of third-party payment providers.

Payment Data

CutisClinique does not intentionally store full credit or debit card details on its own website systems.

Sensitive payment information is generally handled by the relevant payment service provider used during checkout.

Order and Fraud Review

Orders and transactions may be reviewed to help identify potentially unauthorised, fraudulent, suspicious, or unusual activity.

Where appropriate, an order may be:

Delayed for additional review
Placed on hold
Subject to additional verification
Cancelled or refunded where necessary

These measures may be taken to help protect customers, CutisClinique, and payment providers from fraud or unauthorised activity.

Website and System Maintenance

Website systems, applications, integrations, and security-related processes may be reviewed or updated periodically.

Updates may be implemented to:

Address identified security issues
Improve website stability
Maintain software compatibility
Reduce known technical vulnerabilities
Improve fraud prevention and monitoring

Access Controls

Access to administrative systems and customer information is limited where reasonably appropriate to individuals or service providers who require such access for legitimate operational purposes.

Reasonable measures may be used to help prevent unauthorised access, misuse, alteration, or disclosure of information.

Third-Party Services

Our website may rely on third-party services for functions including:

Website hosting
Ecommerce functionality
Payment processing
Shipping or order fulfilment
Analytics
Fraud prevention
Customer support

These third-party providers may process certain information in accordance with their own security and privacy practices.

We aim to use reputable service providers but cannot guarantee the security of systems operated independently by third parties.

Customer Responsibility

Customers also play an important role in maintaining account and transaction security.

Where an account is available, customers are responsible for:

Keeping login credentials confidential
Using strong and unique passwords
Avoiding sharing account access with unauthorised individuals
Logging out of accounts on shared devices
Keeping personal devices and browsers reasonably secure

If you believe your account, payment information, or personal information may have been compromised, please contact us promptly.

Security Incidents

If CutisClinique becomes aware of a security incident involving personal information, we will assess the situation and take appropriate steps in accordance with applicable legal and regulatory requirements.

Where required by law, relevant individuals or authorities may be notified.

Reporting a Security Concern

If you identify a potential security issue involving our website or believe your information may have been accessed without authorisation, please contact us at:

Email: support@cutisclinique.com
Subject Line: Security Concern

Please provide sufficient information for us to understand and review the issue.

Do not include full payment card details or other highly sensitive financial information in your email.