Accessibility Statement

Effective Date: September 14, 2026

Overview

CutisClinique is committed to providing a website that is accessible and usable by as many people as reasonably possible, including individuals with disabilities.

We aim to provide website content, navigation, and functionality in a clear, consistent, and user-friendly format across different devices and browsing environments.

Our Approach

We aim to support accessibility by following generally recognised web accessibility practices and by considering accessibility when maintaining and updating our website.

Our approach may include:

  • Structuring website content to support clear navigation and readability
  • Maintaining consistent layouts and page structures
  • Supporting access across desktop, tablet, and mobile devices
  • Using clear and understandable website content
  • Considering accessibility when adding or updating website features
  • Reviewing accessibility-related issues where they are identified

Accessibility Features

Depending on the page and functionality, our website may include features such as:

  • Clear navigation menus and page structure
  • Readable text formatting
  • Appropriate colour contrast where reasonably possible
  • Responsive layouts for different screen sizes
  • Keyboard-accessible functionality where supported
  • Descriptive headings and structured content
  • Alternative text for relevant images where appropriate
  • Clear links, buttons, forms, and checkout elements

Accessibility Standards

We aim to improve our website with reference to recognised accessibility principles and standards, including the Web Content Accessibility Guidelines (WCAG).

We do not claim that every page or feature of the website is fully compliant with every accessibility guideline at all times.

Technology, third-party applications, integrations, and website updates may occasionally affect accessibility, and we aim to review and address identified issues where reasonably practicable.

Third-Party Content and Services

Certain parts of our website may rely on third-party applications, payment providers, plugins, embedded content, or other external services.

While we aim to work with providers that support accessible user experiences, CutisClinique may not have full control over the accessibility of third-party content or functionality.

If you experience an accessibility issue involving a third-party feature used on our website, please contact us so that we can review the issue where possible.

Ongoing Improvements

Accessibility is an ongoing process.

We may periodically review website content, functionality, and design and make improvements where reasonably possible.

As our website develops, we aim to consider accessibility when introducing new content, features, or services.

Feedback and Assistance

If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or require assistance accessing information or completing a purchase, please contact us.

When contacting us, please provide details of the page or feature you experienced difficulty with so that we can better understand and review the issue.

We will make reasonable efforts to provide assistance or an alternative way to access the relevant information or service where possible.

Legal Context

This Accessibility Statement is intended to support our commitment to accessibility and equal access to our services.

CutisClinique aims to take reasonable steps to support accessibility in accordance with applicable United Kingdom laws and accessibility principles, including relevant requirements under the Equality Act 2010.

Nothing in this statement limits any rights or protections available under applicable law.

Company Information

Company Name: CutisClinique.

Address: Lysander house, Temple street London E26QH

Phone: +44 7537824976

Email: support@cutisclinique.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

Time Zone: (GMT+00:00) Greenwich Mean Time (London)
Response Time: We respond within one business day